Shipping Policy

At Al Awais Fragrances, we are committed to delivering your orders safely and efficiently across Pakistan.

1.Delivery Time

Orders are typically processed within 1–2 business days. Standard delivery time is usually between 3–6 working days depending on your location.

2.Shipping Charges

Shipping charges may vary depending on the delivery location and promotional offers. Any applicable shipping fee will be displayed during checkout.

3.Order Tracking

Once your order has been dispatched, you may receive a confirmation message or tracking details to monitor your shipment status.

4. Delivery Areas

We currently deliver across Pakistan. Delivery availability may vary for remote locations.

5.Delays

While we aim to deliver all orders on time, delays may occasionally occur due to weather conditions, public holidays, courier issues, or high order volume.

6.Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect addresses or contact details.

7.Damaged or Missing Orders

If your order arrives damaged or incomplete, please contact us within 24 hours of receiving your parcel so we can assist you promptly.